What is the shipping rate? Shipping rates vary depending on the weight, size, delivery destination and shipping method. Back to Top
How can I track the status of my order? A shipping tracking number will be sent to you shortly after delivery. Back to Top
Can I pick up my order at the store? In-store pickup is available to local customers only. Back to Top
Do you insure your shipments? All of our products are shipped insured (insurance is included with shipping and handling charges). Back to Top
Do you ship internationally? We ship worldwide. Back to Top
What's the status of my order? The status of your order can be viewed on the "My Account" section of our site. Back to Top
How come I have not received everything I ordered? From time to time, we may ship the items you ordered in multiple shipments. We will inform you if you'll be receiving multiple shipments. Back to Top
When will my order be shipped? Items in-stock will ship within one business day after reception of payment. We will notify you about manufacturing lead time and shipping date for non-stocked items. Back to Top
What type of payment methods do you accept? We accept Mastercard, Visa, wire transfer, cheques, Western Union and PayPal payments. Back to Top
